The variation process is a huge factor in home delay. When clients want to change fixtures, fittings or even bigger things during the construction process, it can slow things down massively. That’s why at Nazco Group, we make sure everything is signed off on at the very beginning to eliminate any backlog and ensure your home is built to schedule.

When you build with Nazco Group, the only realistic causes of home delay are extreme weather events (including rain and high winds and extreme heat) and unexpected underground problems, such as rock. Once your slab has been laid, the rest of the build will follow quite smoothly.

At Nazco Group, we have a 90-day maintenance period. Three months after our homes are completed, we get in touch with our clients to see if there are any maintenance issues that have arisen. If a door is rubbing for example, we send the relevant trades to your home to rectify it immediately so you can continue living peacefully.

Our 90-day maintenance period allows your new home to live through an entire season of weather, which will allow it to settle to its final settling. This is when we complete our final tune up. This maintenance period then carries on for another 2 years, while a structural maintenance period is valid for 10 years.

Before we begin building your project, we take out construction insurance, which covers theft, vandalism, fire and public liability. At Nazco Group, we also have an independent safety auditor who assess all our projects to ensure we are building in line with Australian Occupational Health & Safety standards.

We will action a variation, which means your change is quoted upon and if it’s not too late in the process, it will be actioned. While we do try to eliminate all variations at the start by having an interior designer work closely with clients before we begin work on site, sometimes changes are necessary which is why our variation process is in place.

All our clients have their own personal logins to our client portal, which gives them access to our monthly schedule. Our customer service manager will also call clients once a fortnight to provide a short update on building progress. Finally, we ensure our site managers are readily available to clients throughout the project to ensure communication is quick and easy.

If in doubt, you can always pick up the phone and call Nazco Group HQ for a on-site update.

For any questions please get in touch with Nazco Group on  0404 876 716.

Basically, yes. Builders who provide free quotes often slap them together lazily, without detail and proper research. Free quotes are also more likely to be intentionally deceptive and because they haven’t been paid for their time, builders will often prepare short one-page quotes that don’t properly take into account your budget or the unique nature of your project.

Charging for quotes means understanding that not every job is the same – each project is custom.

Of course! Seeing your new home or development being built is part of the process and visiting the worksite during construction is an enjoyable and rewarding experience. We work closely with clients throughout construction to offer regular supervised on-site access to ensure you remain involved in your project and able to provide feedback at each stage of building.

A report used to classify the soil, which will impact the way we build on your block of land. A soil report is based on a series of samples taken from your site in various locations to provide the appropriate foundation for your new home.

We have a 90-day maintenance period, after which your home is covered by a 2-year warranty. Further to this all of our homes are covered by a 10-year structural maintenance period.